FREQUENTLY ASKED QUESTIONS
At FAM Auctions, we bring together a world of extraordinary items and passionate bidders. Whether you're a seasoned collector or a first-time bidder, our platform offers an exciting marketplace where treasures await discovery.
To register on FAM Auctions, simply click on the "Login/Register" button located at the top right corner of our homepage. Follow the instructions to create your account by providing the required information, such as your name, email address, and a secure password.
Once registered and logged into your account, navigate to the item you're interested in and enter your bid amount in the designated fieldClick "Place Bid" to submit your bid. You can increase your bid as needed until the auction closes.
Auction durations vary depending on the nature of the item. Auctions may range from 1 to 30 days. The remaining time for an auction is prominently displayed on each item's page.
We accept various payment methods, including credit/debit cards, stripe, PayPal, and other secure payment gateways.
Yes, FAM Auctions offers combined shipping for multiple purchasesIf you win multiple auctions, we will provide free shipping regardless of the number of items and their total weight.
If you have the highest bid when the auction ends, you will receive a notification confirming your win. You'll then proceed to complete the purchase by following the payment instructions provided. Please ensure to finalize payment promptly to secure your item.
When placing a bid, you are entering into a legally binding contract to complete the transaction, if you are the winning bidder. However, bid errors should be reported to us.
No, currently FAM Auctions does not offer the option for individuals to sell items on our platform. We focus exclusively on providing a curated selection of items through our auction services.
We strive for accurate item descriptions and safe shipping practicesIf an item arrives damaged or significantly differs from its description, please contact our customer support team immediately. We will resolve the matter in the best possible interest of you.
The minimum raise rules dictate the amount of the next acceptable bid. For more details, view the bidding increments chart.
For any additional questions or assistance, please visit our Contact Us page, or reach out to us via email at [email protected]. We're here to ensure that you have a positive auction experienceWe truly appreciate your business, and thank you for choosing FAM Auctions for your shopping needs!